Most orders are shipped from our facility in 1 to 5 business days from the purchase date. Shipping times may vary depending on sales & promotions, weather or other environmental factors, and carrier delays. The cost of shipping varies depending on order value for deliveries within the continental United States from $4.99 to $29.99. Order related issues (ie. missing items) should be reported to firstname.lastname@example.org within 14 days of receipt.
Please review your order and verify that all shipping and billing information is correct before submitting your order as an order may be delayed for incorrect shipping information. If an item is returned to us due to an insufficient or incorrect address, a refund will be issued for the item(s) less actual shipping cost. You would then be required to place a new order to receive the item(s).
Lost or Stolen Orders:
After an order has been placed, processed, and the payment has been approved, your product will ship via common carrier freight (i.e., USPS, UPS, or FedEx) unless otherwise specified. We are not responsible for lost, stolen, misplaced, delayed shipments, deliveries damaged by the freight carriers, delays, losses, misdeliveries, or other problems with shipments resulting from incorrect information provided by you. Please contact the carriers to address issues in this regard. If your shipment does not arrive, please check with other individuals in your household and your neighbors to see if they have your shipment. If not, please contact the carrier to check their delivery records, we are not responsible for your shipment once it leaves our warehouse.. If you feel your delivery location is at risk, please arrange for your shipment to be delivered to a secure location. Please review your order and verify that all shipping and billing information is correct before submitting your order as an order may be delayed for incorrect shipping information.