HELP CENTER

Frequently Asked Questions

Helpful FAQs
Healthy fascia will improve body discomforts and tightness while helping you reach your body goals simultaneously.
Merriam Webster defines Cellulite as “deposits of subcutaneous fat within fibrous connective tissue (as in the thighs, hips, and buttocks) that give a puckered and dimpled appearance to the skin surface”. Well, guess what fascia is...connective tissue!
Use the FasciaBlaster® on bare skin with oil, rubbing briskly up and down and side to side.
You can use all of the Blaster devices from head to toe but the FaceBlaster™ was specially designed for and is the only Blaster device to be used on the face.
No, but the FasciaBlaster is most effective when the tissue is warm. You can heat up internally with some cardio or hot yoga, etc, and/or heat externally by getting in a sauna, hot bath or shower, hot pads, a space heater or a sauna suit.
Start off light and brisk! You have total control over how hard to use your Blaster, and you should start off FasciaBlasting with light pressure.
Oil allows the device to glide over the skin instead of grabbing the skin. DO NOT USE over clothing as the product will NOT work.
We recommend our Blaster Oil. You can CLICK HERE TO PURCHASE!
These oils are formulated with Ashley’s personal touch and can help take your results to the next level!!!
Simply wash with warm water and antibacterial soap.
Yes, bruising can be expected. If the bruises seem unusual, stop using and see your trusted healthcare professional. If you have any unanticipated changes in your body or to your health, consult with your trusted healthcare professional. Please refer your provider to our website so they can understand more about our products.
This is a personal choice that you need to make with your healthcare provider but never use a FasciaBlaster product on a pregnant tummy.
Please email Support@FasciaBlaster.com and they will be able to assist you.
No, we do not recommend it. If you are on blood thinners or have a history of blood clots, consult your trusted healthcare professional about using the FasciaBlaster. We do not endorse use by anyone who is taking blood thinners or has a history of blood clots. Any use of the FasciaBlaster or any Blaster product is at your own risk.

The FasciaBlaster is a myofascial massage tool peer reviewed and published for fascia tissue remodeling: AshleyBlackGuru.com/pages/published-study. Watch this animation of how it works: https://youtu.be/Ki1a5oBg44k

You use them on bare skin with oil, watch our tutorials here: AshleyBlackGuru.com/pages/tutorial. Ease and go layer by layer: youtu.be/Ro5PLVOLpsM

You can FasciaBlast as often as you would like as long as you are not sore or bruised. Listen to your body and take rest days to allow your body to adjust. Starting out with FasciaBlasting 3-5 days a week for 2-5 minutes per area to start is ideal.

If your tissue is sensitive it may be uncomfortable when you start. Healthy tissue doesn't hurt, so ease in and go at your own pace. Learn more about pain here: https://www.ashleyblackguru.com/pages/pain. Try these prep techniques to help: https://youtu.be/DExWtvE5icI

It is common for you to bruise as your tissue adjusts, but not everybody bruises. Take some rest days in between sessions and do not blast over bruised or sore areas. Learn all about bruising here: AshleyBlackGuru.com/blogs/fascia-blog/bruise-cruise

Our peer reviewed and published study shows that 100% of the participants showed progress within 90 days! Of course, each person's body is different so listen to your body and stay on a consistent FasciaBlasting schedule for best results. AshleyBlackGuru.com/pages/published-study

Great news, all our tools work! You may start with any tool and use them all on the body. We designed a Beginner Kit to help get your started, check it out here: https://www.ashleyblackguru.com/pages/beginner-kit

Our FaceBlaster was designed for the delicate face tissue. Learn all about Face and Neck FasciaBlasting here: https://www.ashleyblackguru.com/blogs/fascia-blog/how-to-use-the-faceblaster-a-step-by-step-guide

You can view our Before and After pictures here: AshleyBlackGuru.com/pages/gallery. Join our women's support group with over 380k members to talk with other users: Facebook.com/groups/FasciaBlasters. We also have a men's group: Facebook.com/groups/FasciaBlastersForMen/

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Shipping & Returns

Please click here to submit a replacement request for review: https://fasciablaster.com/breakage/

If your order has already been processed and shipped, the option available to you at this point is to get into direct contact with the selected carrier to have the address changed. Updating your address for future orders can be made here: https://www.ashleyblackguru.com/account/addresses

If you are not able to track your order, make sure that you have provided the correct email address or alternative email address. https://www.ashleyblackguru.com/pages/contact

Our shipping costs are calculated by our selected carriers, according to the destination and products ordered. As we grow as a Company, we are working on improving all costs and shipping options associated with Ashley's products.

As stated in the Terms & Conditions , once an order has been finalized and paid for we are unable to edit or cancel the order. https://www.ashleyblackguru.com/pages/contact

Please submit a return request here. https://www.ashleyblackguru.com/pages/contact For purchases of bundled kits or sets, the ENTIRE kit or set including all individual products (excluding oils, cleansers, and creams) MUST be returned to receive a refund. https://www.ashleyblackguru.com/pages/returns

After an order has been placed, processed, and the payment has been approved, your product will ship via common carrier freight (i.e., USPS, UPS, or FedEx) unless otherwise specified. We are not responsible for lost, stolen, misplaced, delayed shipments, deliveries damaged by the freight carriers, delays, losses, misdelivery, or other problems with shipments resulting from incorrect information provided by you. https://www.ashleyblackguru.com/pages/shipping

For quality control reasons, please attach a picture of the item(s) you received outside of their packaging. support@fasciablaster.com

You can update your account details by following this link. https://www.ashleyblackguru.com/account. Updating your email address will only apply to future orders and will not change the address of any current orders that have been shipped.

As per our terms You will be required to provide proof of purchase, proof of defect and/or return of the defective product(s) to determine your eligibility for a replacement. You will need the following information: order number, date of order, and the email the Blaster was ordered under.

Gift Cards
Yes, 5 years from the date of purchase, except where prohibited by law.
We have pre-set amounts our customers can choose from: 50, 100 and 300.
Click on “View Your Gift Card” in the email you originally received with the gift card information. You will be redirected back to the gift card showing your remaining balance. For a quick guide on the gift card process, please click here.
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